Terms and Conditions

You must take the time to read and understand these terms and conditions before registering for or using this site or the Service.

1.Important Information

1.1 These terms and conditions form a legal contract which sets out your rights and obligations and those of the Burgess Pet Care Pet Gallery ("Burgess Pet Care Pet Gallery", "we" or "us") in relation to this site and the services offered by the Burgess Pet Care Pet Gallery through this site (the "Service").
1.2 By registering for or using this site or the Service, you accept that you are entering into a contract with us on the terms of these terms and conditions.
1.3 Each time you use the Service or access this site you agree that you are bound by these terms and conditions.
1.4 We reserve the right to alter these terms and conditions from time to time in accordance with clause 15 below (Changes to this Agreement).
1.5 If you do not wish to be bound by these terms and conditions then you may not use or access this site.

2. Types of Service

2.1 Pet photo listing and display
2.2 You undertake that you will only register for the Service using accurate and current information about yourself or your business including name, address and any other requested details.
2.3 You only display photo's of your own pets. If displaying the pet of a third party you have proven evidence of the third party's permission to do so.
2.4 You must ensure that the information that you enter during the registration process is accurate and complete. What we will use this information for is set out at clause 3 below (Privacy and Use of Your Data).

3. Privacy and Use of Your Data

3.1 Subject to 3.2 and 3.3, the privacy principles we apply are that unless you indicate your consent to such use during the registration process we will not:
- 3.1.1 supply your personal data to any third parties; or
3.2 We reserve the right to communicate a Pet Gallery Lister's personal information as we hold to third parties if required to do so by law or the requirements of any relevant regulatory or other authority.
3.3 If all of the assets which we use to operate this site and the Service (or substantially all of them) are acquired by a third party, we may transfer personal data we then hold to that party.
3.4 Any personal information submitted through this site is stored in a database which is held on and processed by computers situated in the United Kingdom.
3.5 We have security measures in place to protect our database and access to this database is restricted. However, it remains your responsibility:
- 3.5.1 to protect against unauthorised access to and/or use of your username and password;
- 3.5.2 to take precautions to ensure against the use by anyone else of the Service for which you have registered; and
- 3.5.3 to log off or exit from the Service and/or this site when not using it.
3.6 The nature of the internet means that any posting on the Service (including any which contains personal information) will be accessible to internet users around the world.

4. Listings on the Site

4.1 You agree and acknowledge that we are not and cannot be responsible for the postings of Pet Gallery Listers on this site.
4.2 We may pre-screen or monitor any of the material contributed by Pet Gallery Listers, however, we shall not be obliged to do so. If you see anything on this site which appears to infringe these terms and conditions or about which you have concerns, then please contact us to inform us of it by using the "Contact" button, or by writing to us (full contact details are set out at clause 19 below).

5. Continuation of the Service

5.1 We reserve the right to withdraw or modify all or parts of this site and/or the Service where we have legal or commercial reasons to do so.
5.2 You hereby accept that there may also be times when this site or the Service becomes inaccessible as a result of technical difficulties experienced by us, our suppliers or on the internet generally.
5.3 We will use reasonable endeavours to overcome these difficulties where they are within our control.

6. Misuse of the Service

6.1 We reserve the right in our absolute discretion (but shall not be obliged) to:
- 6.1.1 suspend or terminate any person's access to this site and/or the Service, or parts of them; and/or
- 6.1.2 edit, or require the submitter to edit, material posted to the Service, particularly if: (i) the relevant Pet Gallery Lister or Content (as defined below) appears to us to be in breach of any provision of these terms and conditions; or (ii) any complaint in respect of Content is received from other users of this site or the Service; or (iii) if we are of the opinion that the Content would bring us and/or the Service into disrepute.
6.2 Any person whose access has been suspended or terminated must not re-register for, or access, this site or the Service without our prior written consent.

7. Prohibitions and Indemnity

7.1 infringing the intellectual property or other rights of any person or entity;
- 7.1.1 breaching any applicable laws, whether criminal, tortious or otherwise; or
- 7.1.2 appearing to be offensive, threatening, obscene, pornographic, false, unreliable or deliberately misleading.
7.2 You hereby indemnify us against all damage, liabilities, claims and expenses that may arise from any breach of these terms and conditions by you or by a person using your username and password.

8. Disclaimer and Release

8.1 Your use of the Service and this site is entirely at your own risk.
8.2 We reserve the right to moderate, modify and decline Pet Gallery Listers entries if we feel they are in any way detrimental to Burgess Pet Care, it's website or values. However, Pet Gallery listers will be notified via e-mail or phone as to why modification is necessary and given the option to modify their listing as appropriate.
8.3 We have no control over or responsibility for the truth or accuracy of any material available on this site or the Service, whether provided by Pet Gallery Listers or others.
8.4 If any third party sites are linked to or from this site, this does not mean that we endorse or have any responsibility for the third party site in question or anything which appears on it.
8.5 Even though Pet Gallery Listers and users of this site are prohibited from doing so, people may nonetheless provide Content, or otherwise behave in a way, which is unreliable, misleading, offensive or illegal.
8.6 Accordingly, to the extent that the law permits, you release the Burgess Pet Care Pet Gallery, its officers, contractors and employees from all liability arising out of or in connection with this site and/or the Service and/or the Content provided upon them by Pet Gallery Listers.

9. Our Ownership of the Rights in this Site and the Service

9.1 You acknowledge that all copyright, design rights, trade marks, and other intellectual property rights arising in and relating to this site, the Service and all Content are owned by Burgess Pet Care.
9.2 Therefore, any copying, distributing, showing in public or the creation of any derivative work of this site or the Service, or any of the material which is found thereon is expressly prohibited unless properly licensed by us.
9.3 By submitting any Content to the Service, you:
- 9.3.1 represent that you are fully entitled to do so;
- 9.3.2 grant us a non-exclusive, royalty-free, irrevocable licence to copy, modify, distribute, show in public and create derivative works from that Content in any form, anywhere in the world; and
- 9.3.3 authorise us to adapt the Content at our discretion and you waive your moral rights to object to any derogatory treatment or to be identified as the author of the material in question.

10. Limitation and Exclusion of Liability

10.1 Nothing in these terms and conditions shall operate to limit our liability for death or personal injury resulting from our negligence. Any statutory rights you may have as a consumer remain unaffected.
10.2 We will not be liable to you or any third party for any indirect or consequential loss or damage, or for any loss of goodwill, data, profit, revenue or business, howsoever caused (whether arising out of any negligence or breach of these terms and conditions or otherwise).
10.3 Without limiting the above, our liability under this contract (whether arising in tort or contract or otherwise) shall not under any circumstances exceed an amount equal to the Package price paid by you to us.

11. Force Majeure

11.1 We shall not be liable for any failure or delay in our performance of this contract which is caused by any circumstances beyond our reasonable control including (without limitation) any disruptions caused by third party service providers, disruptions to the availability of the internet, acts of God, war, strike, lockout, industrial action, fire, flood, drought, tempest or terrorist action ("Force Majeure Event").
11.2 Subject to clause 11.3, in the event of the occurrence of a Force Majeure Event our obligations under this contract will be suspended for the duration of the Force Majeure Event and thereafter we will use reasonable endeavours to restore the Service.
11.3 If and when the period of such incapacity exceeds 30 calendar days, this contract will automatically terminate and both parties will be released from their respective obligations.

12. Assignment

We reserve the right to assign this contract, and to assign or subcontract any or all of our rights and obligations under this contract. You may not without our prior written consent assign or dispose of your rights or obligations under this contract.

13. Entire Agreement

These terms and conditions contain the whole of the agreement between us and you concerning the Service and they replace all earlier agreements and understandings with you, except in the case of any fraud or fraudulent representation by either of us.

14. Third Party Rights

A person who is not a party to these terms and conditions shall have no right under the Contracts (Rights of Third Parties) Act 1999 to rely upon or enforce any term of them.

15. Changes to this Agreement

15.1 We reserve the right (but shall not be obliged) to change these terms and conditions from time to time and to replace the old version with any new version or versions on this site.
15.2 Should we do so, we will notify you of the fact that there are changed terms on the main screen of this site and the new version of these terms and conditions will take effect from the point of notification on this site and will govern your relationship with us.

16. Severability

In the event that any provision contained within these terms and conditions shall be held to be invalid or unenforceable by any relevant judicial decree or decision, the remainder shall remain valid and enforceable.

17. Law and Jurisdiction

This Agreement shall be governed by and construed in accordance with the laws of England and Wales and the courts of England shall have exclusive jurisdiction over the subject matter of these terms and conditions.

18. Important Note!

As we will not keep a record of the terms and conditions agreed by individual Members, please ensure that you print off a hard copy of these terms and conditions from time to time by printing and/or saving a downloaded copy on your own computer.

19. Contact Details

19.1 You can contact us:
- 19.1.1 by post at Burgess Pet Care , PO Box 38, Pickering, North Yorkshire, YO18 7YH.
- 19.1.2 by e-mail
19.2 Please make sure you include your name and email address with all correspondence.

Burgess Pet Care is a company registered in England with Company number 445555 Vat Registration number 166 8442 36

PRIVACY AND SECURITY

As a customer or visitor to the Burgess Pet Care site, you have a right to expect the highest levels of security. Below you will see our policies on all aspects of your privacy and security. Should you not agree to these conditions you should leave our website.

Collecting and Using Data

We collect information about you for two reasons:

To process your order.
To provide the highest level of service.

Any data you submit to Burgess Pet Care will not be passed to any unauthorised third party outside the company.
We will only use the data that you provide us with lawfully and in accordance with the Data Protection Act 1998.
We collect and use information from you in different ways:

When you place an order we request delivery and contact information (name, address, telephone numbers and email address) so that we can fulfil the order and contact you should we need to, regarding your order.
We may use an outside shipping or delivery company. These companies do not retain, share or divulge any of your information for secondary purposes.
We will use Barclays Merchant Bank to validate your electronic payment (credit or debit card). This bank will not retain, share or divulge any of your information for secondary purposes.

With your orders we may ask you whether you are interested in further communications on a range of offers; discounts, competitions, vouchers, prizes. If you choose not to participate then we will not send you any information other than that requested.

If at any time you wish to know what information we hold, then please get in touch with the Consumer Care Team using the contact details below.

Should you wish to be removed from our database then you need to tell our Consumer Care Team. Our contact details are below. Ensure you state clearly your wishes, your name and postcode and if relevant the email addresses that you have used.

Use of Cookies

Cookies are small pieces of information which are stored on your own computer. They allow our website to recognise you and speed up your interaction with us.
If you are shopping with us then the cookie will allow us to save your shopping cart, during your shopping trip.
Cookies can be removed from your computer using the tools in your web browser.

Linked Sites

From time to time we will host (hypertext) links to other websites that are not under our control; another supplier of pet products, an information site or a welfare organisation. By activating (clicking) on a link you are leaving our site.
We have no responsibility nor liability for the contact or conduct of any site linked from our site.
If you have any complaint with any site linked from our site then please direct them to the operator or site administrator of that site.
Additionally, if you have a complaint of a serious nature with any website linked from our site then do let our Consumer Care Team know; contact details below. If appropriate we will consider removing any offending links from our site.

Payment Transactions

We use a SSL (secure socket layer) security system together with data encryption - you will know secure sites, such as ours, by the closed padlock symbol on your bottom toolbar.
These security features mean secure data (such as a credit card number) is never held on any single website.
We use Barclays Merchant Bank to validate all online credit or debit card transactions, prior to despatch of goods.

Passwords

Where we offer the option to register, we will identify you through your email address and a password set by you. As only you and persons authorised by you have access to this information then this registration remains secure.
Note; you should not entrust a third party with your log-in information.
Should your email address and or password be compromised you have the option to change your password at any time.

GENERAL

By using the website you agree to the terms and conditions of use. If you do not accept them or do not intend to be bound by them, you should exit the site.

Intellectual Property Rights

All website design, text, graphics, underlying source code and all other materials on this site are subject to copyright, owned by either Burgess Pet Care or under licence from third party owners.
You may download materials to a single personal computer or print hard copy images. In both cases they are solely for individual personal use.
Any aspect of this website may be altered, deleted or adapted at any time and without notice by Burgess Pet Care . Any changes to Terms and Conditions will be posted on the site for your information.
Burgess Pet Care reserves the right to charge for any or all of the information or content made available via the website. Users will be informed of any such charges.

Law and Jurisdiction

Except as specifically stated on this website, to the fullest extent permitted by law, neither Burgess Pet Care nor any of its affiliates, directors, employees will be liable for any damages, losses, costs, claims, liabilities or expenses arising out of use of this website.
These terms and conditions and your use of the website shall be governed by and construed in accordance with English law. By using this website you accept that any dispute under these Terms and Conditions shall be subject to the exclusive jurisdiction of the English courts to which you submit.
This site is created on behalf of and controlled by Burgess Pet Care a division of Burgess Group plc, a company incorporated under the laws of England and Wales.

Order online for a FREE sample of Wellbeing Supadog Early Days

The free sample available is: Supadog Wellbeing early days.
Only one sample permitted per household.
This offer is only extended to UK residents. Delivery restrictions apply. Delivery is only available to England, Wales and the Scottish Borders. We regret that we are unable to accept requests for delivery to the Scottish Highlands and Islands, Channel Islands, N. Ireland or any other country.
All participants must 18 years or over
Offer available only whilst stocks last.
There is no cash alternative.
Free sample will be sent via second class post to the specific postal address provided by the consumer upon registration.
Samples will be delivered within 28 days of request.
Burgess Pet Care may send occasional emails alerting you to other special offers and news from Burgess Pet Care to the email address you provide.

*Terms and Conditions (Tales Competition). (1) The Burgess Supadog Rescue Tales is open to all visitors to www.burgesspetcare.co.uk who wish to enter a story about their rescue Greyhound or Lurcher during the period starting 00.00hrs GMT Monday 1st September 2008 and ending 24.00hrs GMT Wednesday 31st December 2008. (2) Entry is free, no purchase necessary. (3) The prize is a tailor made coat for one Greyhound or Lurcher. The coat will feature Burgess branding and the name of your dog. (4) No cash alternative can be substituted for any prize. (5) The Winner is the entry that recieves the most votes from members of the public visiting the website. The winner will be notified by either e-mail, phone or post (as applicable) within 14 days of the closing date of the prize draw. (6) Burgess will require the winner to notify them in writing (e-mail/postal) or by phone of the name of their dog and their measurements for the coat . The winner should expect to recieve the completed coat no later than 6 weeks after they have provided us with this information. (7) Delivery will be via courier and someone will need to sign for delivery. (8) The competition is restricted to persons over the age of 18 and to residents of the UK. (9) Burgess may need to use the winning story for publicity and PR purposes. By entering this competition you are providing your permission for us to do so.

Burgess Pet Care accepts no responsibility for the stories or photographic listings that are entered by the public into the Supadog Rescue Tales Competition. Similarly the views and opinions expressed in these entries are not necessarily those of Burgess. However, if we are of the opinion that any content would bring us and/or the service into disrepute we reserve the right to remove it immediately.

Internet Shop

Welcome to Burgess Pet Care internet sales. As a valued customer we aim to deliver the highest standards of service and value to you. Below you will see our Terms and Conditions on all aspects of buying from us via this website. Should you not agree to these conditions then you should not undertake a purchase via our website.

Payments and Pricing

All our prices are in pounds sterling and include VAT where applicable.
At present we are only able to fulfil orders paid in sterling for shipment within the United Kingdom.
Our secure online ordering system (see Privacy and Security section for details) will accept:
Credit cards; Mastercard, Visa only
Debit cards; Switch, Solo only
Once your payment has been cleared your order will be despatched.
On occasion you may have access to a promotional offer. Entry of the correct promotional code, prior to check out will adjust pricing or delivery charges accordingly.

The price you pay is the price you see at checkout.

Trade or Wholesale orders cannot be accepted.
All goods remain the property of Burgess Pet Care until payment has been received in full.
Payment for goods is to be made using credit or debit cards; unfortunately we cannot accept payments in the form of cash or cheques. Should your credit card have insufficient credit we reserve the right to invoice you for costs incurred by us in making additional requests for payment.

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